Turn Past Customers Into New Jobs.
Your past customers already know, like, and trust you. Many need you again for seasonal maintenance, tune-ups, or repairs. We reach out with friendly, timed check-in messages so they book with you before calling anyone else.
Most Small Businesses Ignore Their #1 Asset: Past Customers
Your past customers already know your work. Many of them will need you again — for seasonal maintenance, tune-ups, inspections, or repairs. But if you don't stay in touch, they forget your name and search Google from scratch. A friendly check-in at the right time brings them back to you first.
How Lead Reactivation Works
Upload Your Past Customer List
Send us your list of past customers who've agreed to hear from you. We load it into your Southwest Media dashboard and organize it by service and timing.
Friendly Check-In SMS
A warm, 1-on-1 check-in message offers a seasonal check-up or a special offer you choose.
Booked Jobs on Your Calendar
Customers reply, choose an open date, and appointments land right onto your work schedule.
What's Included In Reactivation
Included in: Lead System — $997/mo + $497 one-time setup
Bring past customers back without spending more on ads.
Lead Reactivation FAQ
Put Your Past Customer List Back to Work
Friendly, well-timed check-ins that bring past customers back to you first.